Terms of Service

This website and domain are owned and operated by Eileen Town Gift Shop. Throughout the site, the terms “we”, “us” and “our” refer to Eileen Town Gift Shop whose registered office is at 91 Bencoolen Street, #01-07, Singapore 189652. Our company registration number is 53406246J. Eileen Town Gift Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Table of Contents

Intellectual Property

Eileen Town and the Eileen Town Logo are trade marks of Eileen Town Gift Shop (Trade Marks). All material on this website, including the text, information, graphics, logos, design, layout, downloads, pricing, products and services (Content) is owned by or licensed to Eileen Town Gift Shop. You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content or Trade Marks for any purpose, other than with the prior written consent from Eileen Town Gift Shop, or as permitted by law. All rights of Eileen Town Gift Shop are reserved.

Trade marks used on this website to describe third parties and their products are trade marks of respective third parties.

Online Account

If you choose to register at our site, you will have an email address, login name and password for your account. You are responsible for maintaining the confidentiality of your account, login name and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, login name and/or password. You agree to provide only accurate, truthful information.

We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms of Use or if we decide, in our sole discretion, that it would be in our best interests to do so. Example, when there is extensive outstanding s pending from your end.             

Product and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice. The information on this site is believed to be complete and reliable. However

1) The information may contain typographical errors, pricing errors and other errors or inaccuracies. Errors will be corrected as soon as practicable.

2) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Therefore, we reserve the right to: (i) revoke any stated offer: (ii) correct any errors, inaccuracies or omission: and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligations to issue any notice of such changes (including after an order has been submitted and/or acknowledge) and to revise, suspend or terminate any scheme, promotion at any time without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Limitations on Quantity

The inclusion of any products or services on this site at a particular time does not guarantee that the products and services will be available. Cancellation of Order Cancellation by Eileen Town reserves the right, at its sole discretion, to refuse or cancel any order. Such cancellation might be due to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems of customer’s serious outstanding payment identified by our accounts department or other reasons. 

Furthermore, we reserve the right to require additional verifications or information before accepting any order. We will contact you if any order is cancelled or if additional information is required.

Cancellation by Customer

In the event that you request for order cancellations, we reserve the right to accept or reject requests for order cancellations at its sole discretion. If we receive a cancellation request and the order has not been processed, we will cancel the order. We are not able to cancel orders that have already been processed and delivered. Eileen Town, at its sole discretion, may decide whether an order has been processed or not.

Prices

All prices displayed are in Singapore Dollars (SGD) unless otherwise stated. Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Payment

Our payment options are Visa, Mastercard, NETS, Paynow and PayPal. We reserve the right to not release the goods if no payment is ready at point of delivery. For international customers, you are responsible for any exchange rate differences.

Delivery

We aim but do not guarantee to deliver the products to you within 3 days from the day of close of sale depending upon the shipping location, given that the actual time of shipping depends upon several factors including but not limited to (delay in delivery through the partner (breakdown of vehicles, driver falls sick), bad road/weather conditions, delay in receiving products from brand partners etc.)

Exchange and Return Policy

Please read at our Returns and Exchanges Policy Section.

Warranty

Warranty with the purchase of any products on the website is given by our brand supplier and we cannot be held liable should they fail to fulfill the warranty.

Electronic Communications

When you access and use the Website or send emails to us, you are communicating with us electronically and consent to receive communications from us electronically.

Email Updates

When you register with us, you have opted in to receive email communications from us. You would be receiving email updates on latest promotions and announcements. Should you not want to receive the email updates, you can reply to the email updates with “Unsubscribe” as the subject.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms of use. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Copyright Infringement, Notice and Take Down Procedure:

If you believe that any materials on this Site infringe your copyright, you may request that they be removed. This request must bear a signature (or electronic equivalent) of the copyright holder or an authorized representative and must: (a) identify the allegedly infringing materials; (b) indicate where on the Site the infringing materials are located; (c) provide your name and contact information; (d) state that you have a good faith belief that the materials are infringing; (e) state that the information in your claim is accurate; and (f) indicate that “under penalty of perjury” you are the lawful copyright owner or are authorized to act on the owner’s behalf. With regards to copyright issues, kindly email to gift@eileentown.com

Third Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

We have known third party links but not limited to GoogleFacebookInstagramTwitterLinkedinShopeeLazadaCarousell and Qoo10.

Jurisdiction

These terms of service are governed by the laws of the Republic of Singapore.

General

Unless otherwise specified herein, these Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and us with respect to the Site and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Site. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. 

Our failure to act with respect to a breach by you or others does not waive us the right to act with respect to subsequent or similar breaches. Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. This agreement shall be construed in accordance with the applicable laws of Singapore. The Courts at Singapore shall have exclusive jurisdiction in any proceedings arising out of this agreement. If you have any questions about these Terms of Use for Eileen Town Online, please contact us at:

Sunshine Plaza
91 Bencoolen Street, #01-07
Singapore 189652
Tel: 65131383

Terms of Service

Terms of Service Date

This terms of service was last revised on 19th December 2020. 

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