Customer Reviews

We work hard to gain our customer trust and continuous support. Our customer reviews across multiple platform is a vote of confidence for our dedication and hard work. We encourage our customer to provide an open and honest review on our product and services. Because this will definitely help us to understand our client needs and further improve our services. At Eileen Town, we are committed to ensure our customers are satisfied with our level of services.

We appreciate our customer support, please kindly provide us a review to help us improve.

Customer Reviews Policy

Eileen Town Gift Shop strive to deliver an exceptional experience that exceeds customer expectations. In addition, we want to build a long-term relationships with our loyal clients. As such, we take our customer reviews seriously and will ensure we rectify any potential issue and dissatisfaction raised.

We respect freedom of speech and provide the platform for customer to express themselves. But there’s a line between appropriate and inappropriate. As a result, the law prohibits defamatory statements. Furthermore, this includes accusatory statements that are untrue or not yet proven to be true.

We do not discriminate against any views, but reserve the right to delete the following, or to block users who post the following:

  • Obscenity, nudity, defamation or hate speech.
  • Comments/posts that threaten to harm individuals, groups or organizations.
  • Commercial advertisements or solicitations of funds.
  • Endorsement or encouragement of illegal activities.
  • Multiple off-topic posts or repetitive posts that are copied and pasted.
  • Personal information including but not limited to e-mail addresses, telephone numbers, mailing addresses, or identification numbers.
  • Inappropriate or unrelated links.
  • Comments that infringe on copyrights.
  • Other comments that the we deems inappropriate.

Lastly, if you have any questions, please do not hesitate to contact us. Also take time to read our Privacy Policy to ensure that your personal data provided to us is secure and protected.

Customer Reviews Success Stories

We are very grateful for the amazing support we received from our customers. You can see some of our customer reviews, feedback and comments here as verified by Google.

Eileen Town Gift Shop IconEileen Town Gift Shop

Sunshine Plaza, 91 Bencoolen Street, #01-07

5.0 162 reviews

  • Avatar Simonne McIntyre ★★★★★ a month ago
    Bought the helium balloon for my mom and she loves it. She was very amused by the money coming out of the box. They were able to get my order ready with the short time frame I provided. Highly recommended.
  • Avatar Lim Benjamin ★★★★★ 3 weeks ago
    Very impressed with the quality of service provided. Eileen is very patient and wraps the gift with utmost care and precision. Have been there few times now and will definitely return when need to wrap a gift.
  • Avatar Tan Hong Chun ★★★★★ 3 months ago
    I went to this shop to get my presents wrapped and had an extremely pleasant experience. Owners were very friendly, very knowledgeable of what they r doing and most importantly, the wrapping is top notch standard! Highly recommend them. … More Very reasonably priced too! Thank you Eileen town gift shop
  • Avatar Jessie Lock ★★★★★ a week ago
    It has been a very pleasant experience because the order process was seamless, they were very quick to respond, the final product was as advertised, and the delivery was on time and well informed. Thank you for making it so easy.
  • Avatar Eugene Yong ★★★★★ 5 months ago
    This is one place which highly recommend. Old school gift shop, very friendly and excellent service from both husband and wife. If you’re having a headache where to gift 🎁 wrapped for festive session, this is definitely the place to go. … More
    They literally have everything for gift wrapping
    Price is reasonable.
    Thank you so much for your good and excellent services
    Thumbs up 👍 👍👍.
  • Avatar Toh Siew Kuan ★★★★★ a month ago
    Prompt reply. Friendly service. Deliver on time.
    Ordered a bouquet of money flower as a birthday gift for my mother. The colour combinations for the wrapping paper is so beautiful.
  • Avatar max phua ★★★★★ a month ago
    Recently ordered a money bouquet for my wife. She loved it, the bouquet was beautifully done up with care. Delivery was on time and on the dot. Excellent customer service too.

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